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Look at the program help file: it may already contain an answer to your question.
Visit our website in the internet.
Question about your key, registration, product updates
If you have a problem with registration, or have lost your key, send us the number of your order.
Additional files
If you can attach the files that can help us, please, send these files.
Please provide us with following: Questions about orders through PayPal
Program version (from About... dialog).
Program order ID (if you're a registered user) this will help us to process your request faster.
Where did you get product (http or ftp site).
The version of Windows installed on your computer.
Computer information: CPU type and speed, amount of memory installed.
Description of your problem in English (as much information as possible to retrieve the problem).
If you have questions about orders through PayPal or if you have already ordered the software and would like to view data relating to your order, please check your PayPal account.
How to contact us
If you have any questions, comments or suggestions about EmotionHotKey products or would like to get more information, contact us:
Technical Support Center:
Sales Department:
Our staff is available to respond to your inquiries 24 hours a day, excluding holidays. Messages are normally answered within 24 hours.
Note:
Please make sure that your message contains a valid reply-to address and that our reply won't be blocked by your anti-spam tools.
